Worldwide travel insurance, virtual doctors, multilingual mental health support, peace of mind, and so much more.

All the things you want and need, all in one place.

We've got your



PLAN for safe departure and risk mitigation

RESPOND during crisis or emergency

SUPPORT traveller health & wellness

The ultimate travel insurance program designed exclusively for student, staff and faculty mobility programs. With its three core pillars, Backpack ensures a safe departure of travellers by providing your institution with the tools to assess risk by destination and the services to support travellers throughout their journey.

Key Features


24/7 Global Emergency Assistance

Medical, Travel and Security Assistance, Evacuation & Repatriation Coordination, On-the-Ground Emergency Services Dispatching.


Global Medical & Travel Insurance

Global 365 days of health insurance including high risk areas.Medical Expenses, Evacuation, Repatriation, Accidental Dental, Accidental Death and Personal Liability Coverage is included for pre-existing medical conditions and mental health Coverage for unexpected trip changes or cancellations.Backpack Coverage meets J1 Visa requirements and study visa requirements for France, among others.


Crisis Response

24/7 Emergency Assistance agents step in when a crisis occurs abroad which may include providing evacuations, deploying police or paramedics to the traveller or getting the member to a hospital.Supporting travellers and keeping your institution informed.


Incident Alerts & Traveller Tracking

Immediate notification to travellers and administration of an unfolding incident Traveller Check in System (Safe / Unsafe).Live-View map of traveller location accessible to administration.


Virtual Medical Appointments

24/7 medical care available to travellers through video appointments with doctors across the globe.


24/7 Mental Health Counselling

Mental health therapists are available to support travellers in crisis or who those just need someone to talk to.


Worldwide Assistance Services

Legal consultations, lost passport & document replacement, telephonic translations services, trip rebooking.


Risk Intelligence Portal

Country profiles, risk reports, incident reports for your institution are at your disposal.


Worldwide Medical Facility Network

Access to quality care and direct-billing no matter where your travellers are.


Travel Management System

Be ready and informed with our secure travel management system.Log trips and travellers, view traveller contact and emergency contact details, and view traveller planned & current destination location.



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Interested in Backpack?

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Backpack mitigates risk and mitigates work.


We work with you to formulate campus approved risk and emergency assistance protocols and contacts. We provide orientation and information session to appropriate staff so all parties are familiar with Backpack.


We handle enrollment of all travellers into the Backpack program and provide staff and travellers soft and hard copy fulfillment packages prior to departure.


We handle enrollment of all travellers into the Backpack program and provide staff and travellers soft and hard copy fulfillment packages prior to departure.